ISQM1 Quality Management System

Maintain control over your ISQM 1 quality management

A platform for your quality management — Belay brings together all the tools you need for structured and traceable quality management in a single platform.

More than 200 firms and 5000 professionals use Belay to manage their quality processes. Our customers are based in Sweden, Norway, Finland, Denmark, Germany and the UK.

Efficient management of quality activities — on a single digital platform

Quality management

Plan, document and manage your entire quality management system in accordance with ISQM 1 and industry standards. Manage quality objectives, risks, actions and monitoring activities — all within a structured and traceable system.

Quality activities

Schedule and automate recurring quality processes such as independence confirmations, continuing education checks and internal quality reviews. Ready-made forms and customisation options are available.

Action Management

Identify deficiencies and define actions, which are organised into action plans. The system ensures that responsible individuals follow up on and document actions taken to drive continuous improvement.

Reports & Statistics

Get detailed reports on compliance and quality management. Filter data across offices, roles, activities and ISQM 1 components to quickly identify patterns and areas for improvement.

Organizational Inventory

Keep the organisational structure updated automatically through regular reviews. Group managers verify and correct information about employees, titles and group membership, and support integrations as needed.

Structured quality management — From objectives to evaluation

Central management of quality policies and guidelines

Collect quality policies, guidelines and documentation in a shared system with version control and read receipts. All employees always have access to current documents.

Flexible management of quality areas

Governance and leadership, professional ethical requirements and client management can be standardised, while allowing you to add your own quality areas tailored to your business. Participants are assigned directly and receive automatic reminders of their tasks in the system.

Quality objectives aligned with your business

The system can be delivered with standard objectives aligned with ISQM 1, while allowing you to adjust them, add custom goals and assign responsibilities. Links to risks and actions are created automatically.

Systematic management of quality risks

Each quality objective is linked to identified risks, which are assessed based on probability and impact. Risks are continuously monitored throughout the year and linked to actions and monitoring activities.

Actions linked to risk management

Each risk is linked to defined actions that are systematically followed up. Actions can be reused across multiple areas, and managers automatically see linked monitoring activities and previous evaluations.

Scheduled and ongoing monitoring activities

Define who will carry out monitoring, when it should take place and whether it should be repeated (e.g. quarterly). The system automatically generates tasks and sends reminders to responsible employees.

Digital quality management for external auditing

For quality reviews, external reviewers are granted access to relevant documents and processes through a dedicated guest login. All required documentation is available and traceable within the system.

Structured management of actions — from deviation to improvement

Get guidance and structure in your internal quality management with automated error checks and step-by-step instructions.

Actions are automatically generated when deviations are identified

When a lack of outcomes is detected in quality activities, Belay can automatically generate actions linked to relevant employees, offices or quality managers. The system ensures that actions are initiated immediately without manual intervention.

Integrated action plans for offices and employees

Belay automatically compiles action plans based on created actions. This ensures a clear structure for follow-up and improvement — at both individual and organisational levels.

Digital notification and reporting requirements

The system sends notifications about new actions and monitors that responsible employees report on their progress. The entire process is digitally documented to ensure full transparency.

Overview of all action plans

Managers have access to a unified view showing all action plans, action details, deadlines and responsible individuals. Completed actions are automatically archived for future review and analysis.

Continuous improvement integrated into quality management

Belay makes action management a natural part of ongoing quality management. The system ensures that identified deficiencies are not only documented but also addressed and result in tangible improvements.

Get a full overview of quality and compliance

Quality and compliance reporting

Get detailed reports on quality activities and compliance across your organisation. Filter by office, role, specific form inputs or other defined criteria

Reporting on ISQM 1 components

With Belay’s Filtering View, you can generate reports on all components of your quality management system, including identified deficiencies and actions for internal analysis or oversight.

Summary and evaluation of rating results

For internal quality checks, grades are automatically recorded. Belay allows you to filter by grade, reviewer and year without the need to manage separate Excel files.

Import of previous years' quality data

Bring past inspection results and ratings into the system for a complete overview from day one. Simplify planning and stay on top of your quality management with ease.

Data from digital forms and checklists

All forms and checklists in Belay capture structured data that can be easily reported and analysed. For example, track how many individuals have passed internal controls or are complying with procedures such as anti-money laundering checks for new client relationships.

graphic mockup of two data points of persons in a system. 1/2 are approved

Always up to date automatically

Automatically keep track of the employee register

Belay sends periodic requests to group managers to review and update the organisational register. Respondents confirm employee details, roles, tags and group affiliations to ensure accurate information ahead of quality activities.

Clear roles and responsibilities in the organization

In Belay, every office, business area or group has an assigned person in charge. Managers receive notifications to review their group and can directly update any incorrect data in the organisational tree.

Support for recurring and flexible employee inventory

Organisational inventories can be configured at predefined intervals (e.g. annually or semi-annually), ensuring that your records remain current for audits, internal reviews and quality management.

Integrations for efficient updates

Belay supports integration with your existing HR systems, allowing employee records to be updated automatically and with greater precision.

Structured management of titles and tags

Define custom titles and tags to distinguish employees by expertise, role or responsibility. Easily filter the register when planning quality activities or internal controls.

Hierarchical group structure with clear permissions

Structure your organisation into groups and subgroups, such as offices or business areas. Belay manages permissions automatically: responsible users can access their own groups and subgroups, but not higher-level entities.

Up and running in minutes

With just a few clicks, you can import your data, set up your quality management system and start planning the year.

Integrations & APIs

Connect your most-used tools

At Belay, we understand the value of integrations — and we know you're looking for APIs. If you have an existing system you'd like to connect with Belay, get in touch below — we're happy to explore the possibilities together.

We're here for you!

We take care of the entire onboarding process — including data import and setup

Your quality management system is tailored to your risk assessments, internal guidelines, and existing processes.

You also get access to a comprehensive support portal and responsive customer support whenever you need it.

What our customers say about us

More than 200 firms and 5000 professionals use Belay to manage their quality processes. Our customers are based in Sweden, Norway, Finland, Denmark, Germany and the UK.

“Belay has helped us structure our quality work. That resulted in us being able to both streamline quality work, improve our documentation and ensure that it is conducted consistently.”

“We have digitized parts of our quality system with the help of Belay, which has resulted in a more efficient and clearer management of quality processes for both employees and central organization”

“We have actively sought to digitize our quality assurance system, which we have succeeded with, with Belay's help. We also see great opportunities to streamline and simplify the monitoring of our quality management system.”

Digitalise your quality management today

Curious about Belay? Discover how our platform can digitise your quality management.

You can book a meeting with us using the button below. We look forward to hearing from you.

Have a question or want to discuss your specific needs? Fill out the form or email us at hello@belay.se — we’ll get back to you shortly.

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